How does Explorates make selling guided tours and excursions easier?
You don't need to be a software developer to use Explorates! Simply log in to your account on our platform and enter your guided tour schedule. All you need to fill in is:
- The name of your tour. You can add a short description and a long description if you wish.
- The maximum number of guests per guided tour.
- The days and times for each tour. The system is highly flexible — you can set one tour to run every Monday from 3pm to 5pm, while another takes place just once a month from 9am to noon.
- The price of your tour.You can of course define different categories by age and apply different rates for children.
- How your tickets will be delivered.Choose between digital tickets, printable tickets, or a simple guest list that you check on the day.
- Photos to showcase your guided tours.
- What is included in your service. And any additional information needed, such as accessibility for guests with reduced mobility or a minimum age requirement for your guided tours and excursions.
With Explorates, your guided tours will be open for booking on your website 7 days a week, 24 hours a day, with no effort on your part. The availability for each tour updates automatically as sales come in.
You remain fully in control of your sales and the marketing of your guided tours and excursions. You can, for example, choose whether to approve each booking request individually or leave the system open so that customers can register directly online and pay straight away. You can also open or close time slots and adjust all settings in real time, as needed. Equally, it is up to you to define your cancellation policy, which will then be applied automatically to all bookings.
Once you have entered your guided tour catalogue into Explorates, all that's left to do is install the booking widget on your website and wait for your first sales. Explorates takes care of everything! Your customers can book your tours directly on your website, paying online, with no action required from you. Availability updates in real time and, as soon as the maximum number of places is reached for a guided tour, it automatically becomes unavailable for sale.
Your customers will receive their confirmation in the format you have defined. You can fully personalise the messages sent to your customers, including all the necessary information.Even better, Explorates lets you set up an automated email reminder system to remind your customers of their upcoming guided tour date. Explorates can even schedule a WhatsApp message if you wish, provided your customers have given their consent at the time of booking!